Appointments

Contact your GP online

Submit a secure online request and we’ll contact you to arrange an appointment.

Complete an online request
Find out about the NHS App and other ways to manage your appointments here

Booking an appointment

Ways to book

Online Request Form (askmyGP)
Submit a secure online request and we’ll contact you to arrange an appointment.
➡️ Complete the Appointment Request Form
✅ Simple and quick to complete
✅ Available 8am to 3pm, Monday to Friday (excluding Bank Holidays)

By Phone
Call us on 0161 748 2021
📞 Lines open: 8am to 6:30pm, Monday to Friday

In Person
Visit the practice reception during opening hours.

Types of Appointments

We offer different types of appointments to meet your needs. Our team will help you choose the most appropriate option when you book.

Face-to-Face Appointment

Visit the surgery to see a doctor, nurse, or healthcare professional in person.
Recommended when:

  • A physical examination is needed
  • You have symptoms that are difficult to assess remotely
  • You prefer to speak face-to-face

Our reception team will advise you if a face-to-face visit is the best option.

Telephone Consultation

Speak to a GP, nurse, or healthcare professional over the phone.
Recommended when:

  • You need advice, test results, medication reviews, or follow-up
  • You have symptoms that can be discussed without an examination

✅ The clinician will call you around your booked time
✅ If needed, you may be invited to the surgery for a face-to-face follow-up

Video Consultation

Speak to a clinician via a secure video link using your smartphone, tablet, or computer.
Recommended when:

  • A visual assessment is helpful but you cannot attend in person
  • You prefer not to travel to the surgery

We’ll guide you on how to access video consultations if appropriate.

Home Visit

For patients who are housebound or too unwell to attend the practice.

  • Call 0161 748 2021 before 11:30 AM to request a visit
  • We will ask about your symptoms to assess your needs
  • A doctor may call you first to discuss your condition

A home visit will be arranged if the doctor decides it is medically necessary.

Non-urgent advice: ⚠️ Not sure which appointment you need?

Our reception team is trained to ask you a few brief questions to help direct you to the most appropriate clinician and appointment type.

Urgent (Same Day) Appointments

If you need medical help today for a problem that is urgent but not a life-threatening emergency, we offer same-day appointments.

You can access urgent care by:

  • Calling us on 0161 748 2021
    Call as early as possible after 8:00 AM for same-day assessment.
    ✅ Our team will ask about your symptoms to ensure you get the right care.

Depending on your needs, we may offer:

  • A telephone consultation with a GP or nurse
  • A face-to-face appointment at the practice
  • Advice on self-care or signposting to other services

When the Surgery Is Closed

If you need medical help when we are closed, call NHS 111 or visit 111.nhs.uk for 24/7 advice and assistance. In a life-threatening emergency, call 999 or go to A&E immediately.

Non-urgent advice: Life-Threatening Emergency — Call 999

If you have a life-threatening emergency (such as chest pain, breathing difficulties, severe bleeding), call 999 or visit A&E immediately.

If you need medical help when we are closed, call NHS 111 or visit 111.nhs.uk for 24/7 advice and assistance. You can also visit the Urgent Care Centre at Trafford General Hospital daily from 8am to 8pm. To book an appointment, call 111.

Routine Appointments

For medical advice and care that is not urgent, such as:

  • Ongoing conditions (e.g. asthma, diabetes)
  • Medication reviews
  • Test results discussions
  • General check-ups
  • Smear tests, vaccinations, blood tests

You can book a routine appointment by:

  • Visiting the practice
     Book at reception during opening hours.
  • Calling us on 0161 748 2021
    Call during opening hours and speak to our reception team.

Appointments may be by:

  • Face-to-face at the surgery
  • Telephone consultation
  • Video consultation (if appropriate and available)

Home visits

Whilst we encourage our patients to attend the surgery—where we have the best equipment and facilities available—we understand that this is not always possible.

You may request a home visit only if you are housebound or too ill to attend the practice.

  • Please call 0161 748 2021 before 11:30 AM to request a visit.
  • Our team will ask for details about your medical condition to help us assess your needs.
  • A doctor may call you beforehand to discuss your request.

A doctor will only visit you at home if they believe that your medical condition requires it.

Extended Access Appointments

Evening and weekend appointments are available locally with nearby practices through our Primary Care Network.
Ask reception or call to book.

Cancelling an Appointment

To view or cancel your appointment

  • Cancel online via the NHS App or Patient Access
    Just open your chosen app to avoid waiting in phone queues!
  • Call us on 0161 748 2021
    Monday to Friday from 8am to 6.30pm
  • Reply CANCEL
    Text CANCEL in reply to your appointment reminder SMS

Please cancel as soon as possible so we can offer the appointment to someone else.

When We Are Closed

If you need medical help when the surgery is closed:

Out of hours and NHS 111

You can visit the Urgent Care Centre at Trafford General Hospital daily from 8am to 8pm. To book an appointment, call 111.

Call NHS 111 or visit 111.nhs.uk
🕑 Available 24 hours a day, 7 days a week
✅ Get advice on what to do next
✅ They can arrange an out-of-hours GP appointment if needed

Non-urgent advice: When to Seek Urgent Care

If you have a life-threatening emergency, call 999 or visit A&E.

Community Pharmacies

Pharmacists can offer advice and treatment for minor illnesses like coughs, colds, sore throats, stomach issues, and aches and pains. If your symptoms suggest something more serious, they can guide you to the right healthcare professional.

Pharmacists are highly trained in medicine use, illness management, and health advice. Many pharmacies are open late and on weekends, and no appointment is needed. Most have a private consultation room for confidential discussions.

Find a pharmacy

Help with Online Services

Need help registering or booking online?
Visit our Online Services Help page or call reception for assistance.

📋 Useful Links

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs